Professional Investigation and Surveillance Services for Ontario Businesses & Institutions
Every workplace situation is different. Some are straightforward. Others are sensitive, unclear, or carry real risk if handled poorly.
First Recon provides professional, discreet investigative services to help employers and institutions gain clarity before decisions are made. Our role is to gather reliable, objective information so you can move forward confidently, fairly, and appropriately.
We work almost exclusively with businesses and institutions and understand the legal, reputational, and human considerations involved in workplace investigations.
How We Approach Investigations
Our work is guided by clarity, fairness, and discretion, not assumptions or conclusions.
We do not assume wrongdoing, and we do not rush to judgment. Every investigation is handled proportionately, lawfully, and with respect for all parties involved.
Our services are designed to:
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Reduce uncertainty
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Support fair decision-making
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Avoid unnecessary escalation
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Protect your organization and reputation
Our Services
1
Questionable Injury & WSIB Investigations
We assist employers when injury or disability claims raise legitimate questions and additional clarity is needed before decisions are made.
This may include situations where:
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Reported limitations are unclear or inconsistent over time
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Activity appears difficult to reconcile with restrictions
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Incident details or timelines change
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Management requires objective information to proceed fairly
Our work may involve:
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Discreet, lawful surveillance when appropriate
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Activity verification
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Investigative interviews
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Claim timeline and fact review
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Documentation suitable for WSIB, HR, or legal review
These services are often used when something doesn’t add up, but accusations are not appropriate.
2
Surveillance & Activity Verification
Surveillance is one investigative tool, not the starting point and not the solution by itself.
When appropriate, we provide:
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Lawful, discreet surveillance
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Activity verification
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Documentation aligned with the broader investigation
Surveillance is always conducted professionally, proportionately, and with respect for privacy and applicable legislation.
3
Injury Claim Evidence and Reporting
Injury claim decisions depend on more than video alone. First Recon organizes the information gathered into clear, objective reporting that explains what was observed and how it relates to the investigation objectives.
Reporting may include:
• Detailed observation notes
• Date and time stamped photographs and video
• Claim timelines and fact summaries
• Comparison of reported limitations with documented activity
• Findings prepared for employer, WSIB, insurer, or legal review
Our reports separate verified facts from assumptions and provide a clear record that decision makers can review with confidence.
Our role is to document the evidence, not make medical conclusions.